Return & Refund Policy

Last Updated: [Date]

Thank you for choosing VirtuModel.

Digital Services & Subscriptions

Due to the nature of our digital services, which involve the allocation of computing resources (credits) and AI processing upon purchase or subscription, we generally do not offer refunds once a payment is made and credits are allocated or a subscription period has begun.

All sales of credit packs and subscription plans are final.

Exceptions

We may consider refunds on a case-by-case basis under the following circumstances:

• Proven technical errors on our platform that prevent you from using the service as intended.
• Accidental duplicate charges for the same subscription period or credit pack.
• Other exceptional circumstances evaluated at our sole discretion.

To request a refund under an exceptional circumstance, please contact our support team at [Your Support Email] within [Number] days of the transaction, providing detailed information and any relevant proof (screenshots, error messages, etc.).

Subscription Cancellations

You can cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period. You will retain access to the service and any remaining credits until the end of the billing period, but you will not be charged again. No refunds are provided for partial subscription periods.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

• By email: [Your Support Email]
• By visiting this page on our website: [Link to Contact Page, if applicable]